Our Mission: "To provide our clients with best practice solutions to meet their needs by adding value"
abacus
Abacus Business Coaching
Specialists in Strategic Training & Development in Ireland
Thomas M. Cullen B.C.I., B.L., M.B.A.
F.E.T.A.C. Training Provider
Approved F.A.S./E.I. Registered Trainer No. 901948
Mobile: +353 (0)85 7385323
Fax: +353 (0)48 71348431
Email: results@abacusbusinesscoaching.com
 

Training Courses

Training is generally defined as "change in behaviour" - yet, how many trainers and managers forget that, using the term training only as applicable to "skills training"? What about the human element? What about those very same people we want to "train"? What about their individual beliefs, backgrounds, ideas, needs and aspirations?

In order to achieve long-term results through training, we must broaden our vision to include people development as part of our strategic planning. Although training covers a broad range of subjects under the three main categories (skills, attitude, knowledge), using the term "training" without linking it to "development" narrows our concept of the training function and leads us to failure.

When we limit our thinking, we fall into the traps of:

  • classifying people into lots and categories
  • thinking of "trainees" as robots expected to perform a job function
  • dismissing the individual characteristics of people and the roles they play
  • focusing only on "what needs to be done" without adequately preparing the trainees involved to accept and internalise what is being taught.

We are dealing with human thoughts, feelings and reactions which must be given equal (if not more) attention than to the skill itself. We thus create a double-focus: people development and skills training. These two simultaneous objectives will give us the right balance and guide our actions to reach our goal.

To clarify our training and development objectives, and identify our criteria for success, we must ask ourselves a few questions:

  1. Do we expect an automatic, faultless job performance?
  2. Does attitude count?
  3. Does goodwill count?
  4. Do loyalty and dedication count?
  5. Does goal-sharing count?
  6. Does motivation count?
  7. Do general knowledge and know-how count?
  8. Do people-skills count?
  9. Does an inquisitive mind count?
  10. Does initiative count?
  11. Does a learning attitude count?
  12. Does a sense of responsibility count?
  13. Do team efforts count?
  14. Do good work relations count?
  15. Does creative input count?
  16. Do we want employees to feel proud of their role and contribution?

How can we expect such qualities and behaviour to be demonstrated by our employees if we consider and treat our personnel as "skills performers"? However, we could achieve the desired results if we address the personal development needs of the employees involved.

When we plan for both "training" and "development", we achieve a proper balance between the needs of the company and those of the trainees. The synergy created takes us to new levels, to a continuing trend of company growth.

Our consideration of the people involved results in higher levels of motivation, greater goal-sharing, and an increased sense of partnership. Not only do the employee-trainees perform at the desired levels, but they offer to the company and its customers their hidden individual gifts and talents, and this reflects itself in the quality of service. Customers feel and recognise efficient performance, motivation and team-work. They become loyal customers.

FAS Ireland

FAS Training Provider

FAS

Ireland's National Training and Employment Authority

FAS Training

FÁS enhances the skills and competencies of individuals and enterprises in order for Ireland to further develop as a competitive, inclusive, knowledge-based economy. It strives to do this through the provision of tailored training and employment programmes that suit everyone's needs

FAS Courses

All prices are subject to FAS funding approval and full terms and conditions . Under the FAS / C.D.P. training funding eligible companies will only be required to contribute 30% of the principle fee . Payments must be made prior to the training course commencement . Participants must attend the full duration of the training programme in order to avail of FAS training funding and complete course assignments in order to receive awards / certification .

F.E.T.A.C.
Training Programmes
  • Employment Law
  • Teamwork & Leadership
  • Business Management
  • Marketing Practice
  • People & Performance Management
  • Supervisory/Front Line Management

More on FETAC Training



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Training Programmes

Management Workshops

  • The Management Role in Organisation
  • Strategic Thinking and Planning for Results
  • Leadership and Motivation
  • Developing Others
  • Team Building
  • Customer Relations Management & S.E.R.V.I.C.E.

People and Human Resources Development Workshops

  • Appraisals , Performance Management and Evaluation
  • Coaching and Mentoring for Results
  • Strategic Human Resource Management and Planning
  • Practical Employment Law
  • Equality and Diversity Management
  • Interviewing Skills

Interpersonal Communication General Business Skills Workshops

  • Effective Communications
  • Successful Presentations
  • The Art and Science Negotiations
  • Assertiveness & Influencing Others
  • Conflict & Problem Solving
  • Interviewing

General Business Workshops

  • Time Management , Planning and Organising Strategies
  • Finance for Non Financial Managers
  • Change Management
  • Implementing the Balanced Scorecard
  • Project Management
  • TQM Strategies

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